Synthesis Workshop :: San Francisco 2014

Greens Restaurant

Thursday, June 5
8:30 AM – 5 PM
San Francisco, CA


8:30 AM Breakfast
9:00 AM Susan_Strom_New Welcome and Introductions
Susan Strom
Director of Client Success, Knowledge Architecture
9:15 AM Joseph Parchem Surfacing Wisdom: The Social Impact of Knowledge Management
Joseph Parchem
BI Solutions Architect, MSA Professional Services
9:45 AM Break
10:10 AM Coe Hoeksema What’s Next? FXFOWLE’s Post-Launch Strategy
Coe Hoeksema
Graphics Coordinator, FXFOWLE
Tracey O’Connor True Life: Behind the Scenes of the HUB
Tracey O’Connor
Marketing Coordinator, SMMA
10:50 AM Joint Q+A
11:10 AM Christopher_Parsons Product Roadmap Overview & Discussion
Christopher Parsons
Founder and CEO, Knowledge Architecture
11:30 AM Susan_Strom_New Introduction to Top 5 Working Groups
Susan Strom
Director of Client Success, Knowledge Architecture
Noon Roundtable Top 5 Working Groups + Lunch
We’ll split into small groups to collectively generate Top 5 lists on topics such as:

  • Using Synthesis for Marketing and Business Development
  • Attributes of Successful Synthesis Community Champions
  • Best Practices for Inspiring Leaders to Share Knowledge
  • Hallmarks of Engaged Communities
  • Training and Onboarding Practices
  • Change Management Tactics
  • Custom Solutions We’re Building or Want to Build
  • Cultivating Rich Knowledge Content
1:00 PM Presenter Presentations of Findings by Top 5 Working Groups
Large group will reconvene to discuss Top 5 lists.
2:30 PM Break
3:00 PM Wrap Up
3:30 PM Waterfront Walking Tour of San Francisco Waterfront
Join us for a guided tour of the San Francisco Waterfront. We’ll visit historic and environmental sites such as Fort Mason, Crissy Field, and the Presidio.


Green’s Restaurant
Fort Mason, Building A
San Francisco, CA 94123
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