Office Hours Recap :: June 2017

Office Hours is 45 minutes of news, stories, and Q+A with Susan, Chris, Zucu, and special guests from the KA Advance community.

In this month’s Office Hours, we unveiled Knowledge Architecture’s Client Success Framework, a five-step process for driving organizational success with Synthesis.

This light framework will help you achieve your goals faster by taking the guesswork out of:

  • Identifying your top priorities and success metrics
  • Building internal alignment
  • Developing a tactical roadmap

If you only have a few minutes, we recommend jumping to two highlights:

  • KA Strategy Update: Investing in People and Processes (6:10)
  • Introduction to the Intranet Maturity Model (IMM) 2.0 (11:25)

1:15 KA Advance LinkedIn Group Highlights
3:05 State of the KA Advance Community 2017
6:10 KA Strategy Update: Investing in People and Processes
9:20 Client Success Framework
11:25 Introduction to the Intranet Maturity Model (IMM) 2.0
16:45 I have the information I need to do my job, including:
17:03 …Essential Content
19:35 …Basic Data about Current + Completed Projects
21:35 …Employee Directory + Profiles
22:45 …Who to Go to for What
24:20 I know what is happening at the firm, because I hear about:
24:40 …Priorities + Performance from Leadership
26:00 …Department Updates + Firmwide Initiatives
26:45 …High Profile Wins, Press, and Photography
27:45 …Hires, Promotions, and Newly-Acquired Licenses
29:00 …News + Events from Local Offices
30:00 I am part of a learning organization, because:
30:25 … Relevant Learning + Development Resources Are Shared
31:40 … Learning + Development Opportunities Are Shared
33:40 … Project Teams Share Exciting Updates
34:25 … Employees Ask Questions + Get Answers
36:25 … Lessons Learned + Emerging Best Practices Are Shared
39:25 What’s Next?

Next Office Hours on Thursday, July 20th

Registration is now open for the next KA Advance Office Hours on Thursday, July 20th at 11 AM PST.

Comments are closed.