Office Hours Recap :: July 2016

Office Hours is 45 minutes of news, announcements, and Q+A with Susan and Chris. This month’s Office Hours featured an interview with Jim Martin and PJ Centofanti from Shepley Bulfinch about how they are using Synthesis to improve the employee onboarding experience at Shepley Bulfinch.

If you only have a few minutes, we recommend jumping to 6:30 for an introduction to the new resource on Establishing a Firmwide Q+A Program Using Synthesis and 12:00 for an interview with Jim Martin and PJ Centofanti from Shepley Bulfinch about how they are using Synthesis to improve the employee onboarding experience at Shepley Bulfinch

1:25 KA Connect 2017 :: Registration is Open
2:45 Fall 2016 Synthesis Workshop :: Registration is Open
4:00 New posts on the KA Advance LinkedIn Group
6:30 New article: Establishing a Firmwide Q+A Program Using Synthesis
8:00 New KA Support resources: Synthesis Search Optimization and Skill Builder :: SharePoint 2013 Calendars
9:00 Invitation to participate in an Intranet Improvement Project Working Group
12:00 Introduction to Jim and PJ
13:25 Jim and PJ’s roles at Shepley Bulfinch
14:40 If I were to join Shepley Bulfinch, what would my onboarding experience be like?
19:55 Using Finch to Welcome New Employees
20:25 Finch’s “I’m New Here” Page for New Employees
21:45 How we Figured Out What Employees Need to Know in the First 30 Days
25:10 Overview of Orientation Resources
26:00 Tour of Finch’s Brand Orientation
28:50 Tour of Finch’s Intranet Orientation
35:10 When did you introduce the “I’m New Here” page?
36:10 Since putting the Brand Orientation on Finch, have you noticed a difference in Brand compliance?
38:40 How has participating in onboarding and spending time with new hires helped you be more successful in your role in the Marketing team (for PJ) and the IT team (for Jim)?
40:40 How are you helping users navigate Shepley’s multiple systems (i.e. Synthesis, HRIS, LMS, etc.)?
43:00 “I’m New Here” is the Second Most Popular Page on Finch
44:10 What is next for new employee onboarding on Finch?

Next Office Hours on Thursday, October 20
Registration is now open for the next KA Advance Office Hours on Thursday, October 20th at 11 AM PST

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