Office Hours Recap :: December 2016

Office Hours is 45 minutes of news, stories, and Q+A with Susan, Chris, Zucu, and special guests from the KA Advance community.

Last month’s Office Hours featured a tour of Dewberry’s Synthesis Intranet with Lisa Cochran.

Dewberry’s information and communications needs are as diverse as their organization—54 offices, 2000 employees, and over 60 business units. They launched ID, their Synthesis Intranet, at the beginning of 2015 and the business is so happy with it that the intranet team received an internal award of excellence. Yet their intranet only has 6 community sites. Watch the recording to learn how Lisa and the Dewberry team set priorities and managed complexity to keep their intranet simple and easy to use.

If you only have a few minutes, we recommend jumping to 4:00 for information about KA Connect 2017’s theme and 18:45 for an overview of ID’s Home Page and Communities.

1:00 Product Update
4:00 KA Connect 2017 Theme
5:55 KA Connect 2017 Early Registration
6:20 Knowledge Week Schedule for KA Clients
8:30 KA Advance LinkedIn Group Highlights
10:05 Welcome Lisa Cochran, Employee Engagement Specialist at Dewberry
11:20 Introduction to Dewberry
12:15 Earlier Versions of Dewberry’s Intranet
16:15 Prioritizing and Organizing 800+ Pages of Intranet Content
18:45 ID’s Home Page
20:00 ID’s Communities
21:25 Could you tell us more about the timesheet utility you have on Home?
23:10 ID’s Service Line Summaries Page
24:30 On the service line page, the content manager’s names are hyperlinked. What do they link to?
25:10 On the service line page, how are the blog posts, videos, and projects associated with the service lines?
26:00 Leadership Engagement with ID
27:50 Why is posting and commenting a priority for Don, Dan, and other engaged leaders?
29:50 #ExpertiseWanted
31:45 How is ID covered in onboarding?
33:40 How did you make the decision to have People, Projects, Clients, and Office as your initial community sites?
38:25 ID’s Synthesis Search Score and Best Bets
40:35 ID’s One Year Anniversary and 2017 Plans
42:55 Do you find the “New Images in OpenAsset” posts on ID useful?
43:50 Does ID contain any drawing standards and procedures?
44:50 What are your personal intranet goals for 2017?

Next Office Hours on Thursday, January 19th
Registration is now open for the next KA Advance Office Hours on Thursday, January 19th at 11 AM PST

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