Office Hours Recap :: March 2015

In addition to community and product news with Susan and Chris, Shepley Bulfinch’s Intranet Champion Jim Martin and Head Community Champion PJ Centofanti gave us a tour of their Synthesis Intranet, Finch.

If you only have a few minutes, we recommend jumping to 3:10 for information about the upcoming Synthesis Workshop and 16:55 for the Intranet Tour of Finch.

March 2015 Topics

0:50 KA Connect: Registration Information for KA Connect 2015

1:45 AEC Knowledge Management Survey Reminder

3:10 KA Advance: Synthesis Workshop San Francisco Program Overview

7:30 KA Advance: Questions from the KA Advance LinkedIn Group

8:55 KA Advance: Driving a Professional Development Grant Program at DLR Group Using Synthesis Article

11:15 Synthesis 5 Update

12:25 Synthesis Mobile: Share Extensions

13:00 Product Roadmap: What’s Next?

14:15 When will Synthesis Mobile for Android will include the activity stream?

16:55 Intranet Tour: Finch at Shepley Bulfinch

30:00 Do “practice links” on the left nav open community sites or wiki pages?

30:50 Did Community Managers take leave with any action items based on their group exercise of analyzing the most active posts?

32:35 What was the genesis of #AskFinch?

37:00 What are the mechanics of the “no orphaned post” policy?

39:45 Do you have plans to use variations on #AskFinch for specific communities or to curate #AskFinch discussions into wiki pages?

Next Office Hours on July 16

Registration is now open for the next KA Advance Office Hours on July 16th at 11 AM PST.

Office Hours Recap :: February 2015

In addition to community and product news with Chris and Susan, Intranet Champions Zoe Sanderson and Whitney Welxer gave us a tour of Ballinger’s Synthesis Intranet, Bhive.

If you only have a few minutes, we recommend jumping to 1:50 for information about the upcoming AEC Knowledge Management Survey and 11:30 for the Intranet Tour.

February 2015 Topics

1:15 Introducing the AEC Knowledge Management Survey

3:55 KA Connect: Registration and Program Information for KA Connect 2015

5:45 KA Advance: Questions from the KA Advance LinkedIn Group

8:20 Synthesis 5 Update

11:30 Intranet Tour: Bhive at Ballinger

17:55 What do the Interiors Community Managers do on a daily basis? What makes them Community Managers and not just community members?

26:15 How did you come up with the Idea Center Community?

27:35 What’s next? What will you be working on in the next few months with Bhive?

29:20 What do you focus on in 1:1 training sessions?

Next Office Hours on March 26

Registration is now open for the next KA Advance Office Hours on March 26th at 11 AM PST.

Office Hours Recap :: January 2015

Office Hours is 30 minutes of news, announcements, and Q+A with Susan and Chris.

If you only have a few minutes, we recommend jumping to 1:10 for an introduction to this year’s KA Connect program and 12:45 for a preview of the new Share Extensions feature coming to Synthesis Mobile for iPhone.

January 2015 Topics

1:10 KA Connect Program Tour

6:00 Synthesis Workshop :: San Francisco 2015 Registration Information

7:45 KA Advance: Questions from the KA Advance LinkedIn Group

9:00 New Article: Manage Synthesis More Successfully with the Intranet Champion Checklist

12:45 Synthesis Mobile: Preview of the new Share Extensions feature for iPhone

15:15 Synthesis 5 Demo: Federated Search + Revamped Company, Contact, and Opportunity Profiles

20:25 Synthesis 5 News: More Profile Fields will be Searchable + New Option to Base Employee–Project Associations on Hours Billed to the Project

21:40 When will Synthesis 5 be released?

Next Office Hours on February 19

Registration is now open for the next KA Advance Office Hours on February 19th at 11 AM PST.

Office Hours Recap :: November 2014

Office Hours is 30 minutes of news, announcements, and Q+A with Susan and Chris.

If you only have a few minutes, we recommend jumping to 0:55 for reflections on the New York Synthesis Workshop and 17:40 for a demo of Synthesis 5 Search and changes to Project and Employee Profiles.

November 2014 Topics

0:55 Two Takeaways from the Synthesis Workshop :: New York

5:40 Deltek Insight 2014 Takeaway: Next-Generation Vision CRM

9:00 New Article: 6 Easy Techniques to Get and Keep Deltek Vision Data in Shape

10:00 New Article: What Does a Successful Synthesis Intranet Team Look Like?

13:50 How do you see the new Vision CRM informing or influencing what KA does with mobile apps? Has there been a suggestion to add the ability to create Opportunities through Synthesis Mobile?

15:45 Synthesis Mobile 3: Logo Customization + Release Schedule

17:40 Synthesis 5 Demo: Federated Search + Enhanced Profiles

22:15 When will Synthesis 5 be released?

24:30 Can you provide some guidance on streaming videos (for example, in-house seminars) in Synthesis and SharePoint?

27:40 Will “I’m a Resource For” be searchable in Synthesis 5?

28:30 How do we sign up for a Skill Builder?

Next Office Hours on January 22nd at 11 AM PST

Registration is now open for the next KA Advance Office Hours on January 22nd at 11 PST.

Office Hours Recap :: October 2014

Office Hours is 30 minutes of news, announcements, and Q+A with Susan and Chris.

If you only have a few minutes, we’d recommend jumping to 4:20 for reflections on the Milwaukee Synthesis Workshop and 14:40 for a sneak peek of changes to Directories in Synthesis Mobile 3.

October 2014 Topics

0:40 KA Connect: Keynote Speaker Announcement

4:20 KA Advance: Reflections on the Synthesis Workshop :: Milwaukee

11:15 APQC Knowledge Management Diagram

14:40 Synthesis Mobile 3 Product Preview: Updates to Directory Synchronization

18:20 Synthesis 5 Product Preview: New Images in OpenAsset Web Part

20:20 Will the updated “New Images in OpenAsset” feature extend to multiple photo uploads in Synthesis 5?

21:25 Are you exploring the ability to compose stream items via email?

21:45 How specific can you make an RSS feed?

22:25 Does the global navigation in Synthesis 5 stay at the top of the page as you scroll?

22:40 Can you demo how shares, comments, and likes work in Synthesis 5?

23:45 Are there any API changes coming in Synthesis 5? (+ follow up at 25:30)

25:15 Will there be new document management features in Synthesis 5?

25:40 Has Axomic officially taken over the Vision – OpenAsset connector? Has Newforma officially taken over the Vision – Newforma connector?

Next Office Hours on November 20th

Registration is now open for the next KA Advance Office Hours on November 20th at 11 AM PST.

Office Hours Recap :: September 2014

Office Hours is 30 minutes of news, announcements, and Q+A with Susan and Chris.

If you only have a few minutes, we’d recommend jumping to 4:30 for information about the upcoming Synthesis Workshops and 13:00 for a sneak peek of Synthesis Mobile 3.

September 2014 Topics

1:00 KA Connect: Early Registration, Conference Theme, and Recently Published Clips

4:30 KA Advance: Synthesis Workshop Information

7:45 Deltek Insight 2014: Connecting with Knowledge Architecture and Synthesis Clients

9:55 Will recordings or slide decks from Synthesis Workshops be published?

11:30 KA Advance: Questions from the KA Advance LinkedIn Group

13:00 Product Preview: Synthesis Mobile 3

19:40 Is Synthesis Mobile compatible with iOS8?

19:45 Will the Synthesis Mobile stream show up as a “Share Option” in other apps?

21:00 When will Synthesis Mobile 3 for Android be available?

21:30 Product Preview: Synthesis 5 Search

26:15 What are hashtags and when do I use them?

30:30 What happens to hashtags in the stream if they are disabled in Stream Administration?

Next Office Hours on October 28th

Registration is now open for the next KA Advance Office Hours on October 28th at 11 PST.

Office Hours Recap :: August 2014

Office Hours is 30 minutes of news, announcements, and Q+A with Susan and Chris.

If you only have a few minutes, I’d recommend checking out questions from the KA Advance LinkedIn group at the 6:50 mark and the Synthesis Mobile 3 demo at the 12:20 mark.

August 2014 Topics

0:40 KA Connect News + Highlights

4:50 KA Advance News + Highlights (Questions from the LinkedIn group @ 6:50)

9:45 KA Support News + Highlights

10:45 Synthesis Product Update (Synthesis Mobile 3 demo @ 12:20)

15:35 Are Synthesis analytics coming?

16:55 Will documents appear in the Synthesis Mobile activity stream?

19:10 What makes for a great Community Champion?

23:20 How do Synthesis clients use their project communities?

27:45 What is your advice on breaking through the lulls of activity with an online community?

Next Office Hours on September 25th

Registration is now open for the next KA Advance Office Hours on September 25th at 11 PST.

Missed our inaugural Office Hours webinar? Don’t worry, we’ve got you covered.

Susan and Chris hosted Knowledge Architecture’s inaugural KA Advance Office Hours on May 15th. Not to worry, we recorded the session for those of you who couldn’t make it.

Here’s a brief overview of what you missed:

1:38  Announcements

6:00  What’s the roadmap for adding projects, companies, opportunities to Synthesis Mobile for Android?

7:05  Can you remind the group of the SharePoint 2013 schedule?

14:30  When should we advise users to use email versus posting on the intranet?

17:20   What do you think about creating a corporate communications user?

19:40  What impact will Newforma’s new integration with SharePoint have on Synthesis?

20:55  Should we produce intranet training videos?

26:00  Are there any plans to add ad hoc groups to Synthesis?

27:35  How do we know if we’re successful with Synthesis?

29:35  Call for intranet tour guides! Interested? Email Susan and Chris at advance@knowledge-architecture.com.

Next Office Hours on June 19th

Registration is now open for the next KA Advance Office Hours on Thursday, June 19th at 11 PST.